Return and exchange
Return and exchange policy
Return:
The customer has the right to return the product within only 7 days of receiving the product.
- If the shipping is free, the customer bears the original shipping fees and the return shipping
– Dresses, dresses and abayas are not returned, except in the event of a manufacturing defect in the product or a difference in size from the store.
The product must be returned in the same condition in which it was received, without defects or defects.
– LAFLAFAH store bears the return fees in the event that the reason for the return is a manufacturing defect in the product or a difference in size on its part.
The amounts owed to the customer shall be recovered within 14 working days from the date of the administration’s approval of the return process and product inspection.
- The customer is not entitled to ask the LAFLAFAH store to return the money immediately in any case, and the transfer is made as described above within 14 working
days from the arrival of the returnee to our warehouse.
substitution:
The customer has the right to replace the product within only 7 days of receiving the product.
The product must be returned in the same condition in which it was received, without defect or defect.
– The offering, dresses and abayas are not replaced except in the event of a manufacturing defect in the product or a difference in size on the part of the store.
– LAFLAFAH store bears the replacement fee in the event that the reason for the replacement is a manufacturing defect in the product or a difference in size on its part.
- Replacement procedures do not start at the LAFLAFAH store until after the product has been received and verified by the customer.
- LAFLAFAH Store is not responsible for product delays with the shipping company during the exchange.
The product will be replaced within 7 to 14 working days after verifying the validity of the replaced product and according to the available stock.